GENERAL CONDITIONS

Welcome to Monnalisaalbum.com!
Monnalisa album provides you with a wide choice of online commercial services related to digital photography. These services concern in particular (i) the creation of professional albums for weddings and events (ii) and the sale of accessories. These general conditions of use are applicable to all services available on the Monnalisa album site; Unless expressly provided otherwise, any improvement of one or more existing services or any new service promoted by Monnalisa album will be subject to the following Terms of Use. By accessing the Site and using the services offered by Monnalisa album, the user unreservedly accepts the Terms of Use. With this acceptance, he realizes a contract with the company Siriograf srl. which provides the services of Monnalisaalbum, a company located in Via Libero Grassi No. 37, CAP 23854 Olginate (LC), telephone 0341 682171, and undertakes to comply with all the provisions of the Conditions of Use. If you have any questions regarding the Terms of Use, please contact our customer service.

Monnalisa has become a recognized brand for the quality of its products, the result of a constant commitment in the search for materials and shapes that can satisfy the ever-changing needs and requirements of professional photographers and the end customer. Each line is developed following a careful research on shapes, design and materials.

Prototypes, tests precede the realization of all our products, this ensures a final quality to our customers. The company is based in Brescia, where the main processing of our albums is carried out, supported by the typography and headquarters in Lecco.

Craftsmanship and Made in Italy are the two main characteristics of Monnalisa Album, characteristics that give life to a unique final product.

Conditions of use of the service

To use the services offered by Siriograf srl (hereinafter also identified as Monnalisa album) it is necessary to subscribe to the following conditions. The registration procedure for Monnalisa album takes place only after having accepted all the conditions, and after having checked the box “I accept the terms of the service”.

The following text contains the general conditions for the use of the Monnalisa album services, hereinafter referred to as “Site” or “Monnalisa album” and by those who subscribe hereinafter referred to as “user”. The user is solely responsible for their data entered in the registration form. The user is obliged to update their data whenever they undergo a change that makes them no longer truthful.

2. Delivery

The photographic works are delivered to the delivery address indicated in the order in a variable period of time up to thirty (30) working days from the order confirmation. The delivery terms (what is meant by “delivery times” on the Site) are mentioned as an indication, Monnalisa album cannot be held responsible in the event of exceeding the indicative terms provided on the Site or at the time of order confirmation.

In the absence of the recipient or of a person at the time of delivery, the carrier will pass the following day for delivery or otherwise leave a notice of passage to the delivery address indicated, inviting you to collect the products. Under no circumstances can Monnalisa album be held responsible for any deterioration of the products in the event of late collection or non-collection.

3. Intellectual Property

  • In order to make your Contents available and allow Monnalisa album to provide the Services offered online, you grant Monnalisa album a permanent, universal and non-exclusive right to copy, modify, create derivative works and distribute any Content you have placed. online.
  • You remain the owner of any Content transmitted and you guarantee to Monnalisa album that no intellectual property rights, trademark rights, or any other rights belonging to third parties are not subject to counterfeiting or infringement. You undertake to indemnify Monnalisa album for any action by third parties invoking a violation of their rights.
  • All information, contents, images, files, programs and materials made available to you by Monnalisa album are protected by intellectual and industrial property rights. Monnalisa album therefore does not grant you the right to copy, make available, modify, create derivative works, distribute any element of which you are not the owner of these rights and you cannot do so without the prior express consent of the owner of the corresponding rights.
  • You are solely responsible for any violation of the rights of third parties. Monnalisa album has the right to terminate your registration and to exclude you from the Site if you use the Site or the Services to contravene the rights of third parties.

4.Guarantees

You expressly acknowledge and agree that:

  • The use of the services is at your own risk. The services are provided to you “as is” and are accessible based on their availability. Monnalisa album does not provide any express or implicit guarantee, including (and without this list being exhaustive) the guarantees relating to the quality and compatibility of the service for a specific use, or to the non-violation of the rules of use of the service by users.
  • Monnalisa album does not guarantee that (i) the services will perfectly meet your expectations (ii) the services will be uninterrupted, timely, or error-free, (iii) the results that may be obtained using the services will be accurate and reliable, ( iv) the quality of all products, services, information or any other material purchased or obtained by you as a service will live up to your expectations, and (v) that defects in the programs used, if any, will be corrected .
  • All materials downloaded or obtained in any other way while using one of the services are at your own risk. You will be solely responsible for any damage suffered by your computer or any data loss resulting from the download of such material.
  • No advice and no information, oral or written, obtained by you from ilfotoalbum or while using the service may create guarantees not expressly provided for in the conditions of use.

You undertake to guarantee and indemnify Monnalisa album against any damage, complaint or request from third parties resulting from (i) the sending, dissemination, use or transmission of Content by you on the Site, (ii) the use of the Services, (iii) the violation of the Terms of Use, or (iv) the violation of the rights of others. This guarantee is extended to the claimed indemnities, lawyers’ fees and judicial costs.

5.Limitation of Liability

You acknowledge and accept that, to the extent permitted by the regulations in force, Monnalisa album cannot be held liable for any direct or indirect damage, including loss of profit, customers, data or any other loss of tangible or intangible assets (and this even if Monnalisa album has been informed of the potential of such damages) that may derive (i) from the use or, on the contrary, from the impossibility of using the services, (ii) from the acquisition of goods or from a transaction carried out during the use of the services, (iii) following unauthorized access to one of the services by a user and, (iv) more generally, from any other matter in connection with the services.

6. Termination

  • Monnalisa album has the right to terminate all or part of the right of access corresponding to your account and your password, or even to delete your account, as well as the right to withdraw or move any Content on the Service for any reason, in in particular: (i) due to the absence of use of the account for a period of one year, (ii) if Monnalisa album has legitimate reasons to consider that you have violated or acted in contradiction with the text or the spirit of the Conditions of Use and (iii) in the event of behavior considered by Monnalisa album as harmful to other users, to the activity of Monnalisa album, or to third parties.
  • Any termination of your access to the Service may occur without prior notice. Monnalisa album cannot be held liable to anyone for any termination of your access to the Services.

 

7. Method of right of withdrawal and replacement of defective products

Replacement and return of defective products
The user has the right to request the replacement of the products received only if they do not comply with the order, or if they have objective defects attributable to overt technical aspects (such as binding, cover, paper problems) or if they have been received damaged. Complaints based on:

  • non-correspondence of the proportions of the photo with respect to the chosen format;
  • files damaged by the user during processing (for example too low resolution or too high compression).
  • personal taste of the user;
  • mismatch of the colors / brightness of the print compared to the colors / brightness of the user’s monitor;

In all other cases, the user must contact our customer service by email at info@monnalisaalbum.com within a maximum of 10 days from receipt of the goods, indicating the nature of the problem and documenting his request with at least 3 photos of the damaged goods. In the event that objective defects are ascertained, the goods will be collected at our expense and reprinted, replaced and / or restored free of charge.

In cases where the objectivity of the problem cannot be clearly and unambiguously established through the photographs provided, the user must send the disputed goods to this address at his own expense:

Siriograf srl
Via Libero Grassi 37
23854 Lecco (LC) Italy

Right of revocation and / or withdrawal
According to article L.121-20-2 of the consumer code, the right of withdrawal and / or revocation cannot be exercised for the supply of goods packaged according to the consumer’s specifications or clearly customized which, due to their nature , cannot be reused.
Monnalisa album has always been oriented towards the full satisfaction of its customers, and nevertheless grants the possibility of canceling the order sent until it has begun its work.
The user who wants to revoke and / or withdraw from an order sent must immediately contact our customer service who will cancel it only in cases where its processing has not yet started. In these cases, the user has the option of requesting a refund of the amount spent by sending an email to info@monnalisaalbum.it indicating their bank details. The refund will be made within 10 working days of the user’s request by direct crediting to a bank account.
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